1. After the Parties have entered into the Agreement, refunds may only be requested, subject to the final discretion of the Service Provider, when performance of the Services has, or has not begun. Services for Residential cleaning may be refunded or credited if notice is given by 12p.m. EST the day before the scheduled service date. Any notice given after this time may only receive a maximum of a 50% refund, or none at all.
  2. Any refunds made to the Service Provider will include the reduction of the direct costs and handling costs (if any, or as the case may be),
  3. Without prejudice to any other rights and remedies available, the Service Provider shall have the right to terminate the agreement for the provision of all or any of the Services upon written notice if the Customer commits, based upon interpretation of the Service Provider, a breach of the terms and conditions contained herein. The Service Provider reserves the right to claim against the Customer, including but not limited to, losses and damages as a result of the termination by either Party.
  4. Upon termination, for any reason whatsoever, the Customer shall immediately make payment to the Service Provider of all and any sums outstanding and owed to the Service Provider.
  5. In the event that a deposit is paid by the Customer, at the sole discretion of the Service Provider, the deposit will be retained by the Service Provider for the necessary deduction of the Service Provider’s losses and costs without prejudice to its rights to further claim damages against the Customer.